NEWS RELEASE
CITY OF BURLINGTON
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This week, the City of Burlington was announced as a 2023 Granicus Digital Government Award Winner for demonstrating an inclusive engagement approach through its annual ‘Food for Feedback’ event.
Since 2010, Granicus has honored government entities and employees who have embraced modern technologies that drive awareness of community programs, improve citizen experiences, transform outdated processes and inspire civic action.
Through the annual ‘Food for Feedback’ event, residents city-wide are invited to come enjoy a free meal in exchange for sharing their thoughts on City projects. The annual family-friendly event features over 30 booths, members of City Council, four food trucks and seeks input on important City priorities such as transit, climate resiliency, customer experience and more.
As part of the 13th annual Digital Government Awards, the City won first place in the ‘Changemaker - Community Engagement Award’ category for demonstrating a commitment to finding innovative ways to engage and support the local community.
The honorees will be featured at Granicus’ Digital Transformation Summit on Oct. 25, 2023.
Background
About Granicus:
Granicus is the global leader in customer engagement and experience technologies and services for the public sector. Now powering almost 30 billion digital interactions globally each year and connecting over 500,000 government professionals with 300 million opt-in subscribers, Granicus is proud to serve as a critical strategic partner to governments as they work to deliver equitable and secure government experiences.
About Food for Feedback:
Food for Feedback is an event hosted by City staff to gain public input on many City projects at once. Visitors will receive a meal ticket once they have spoken to a participant about a project. The meal ticket can be used at one of several food trucks for a free meal.
This event launched in 2019 and attendance was just over 1000 people. In 2019, the event was opened up to the Mayor and Council for their participation as well. In 2022 there was a total of 634 people who participated. In 2023, that total increased to 2000.
Burlington is a city where people, nature and businesses thrive. Sign up to learn more about Burlington at burlington.ca/subscribe and follow @CityBurlington on social media.
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Michelle Dwyer, Manager of Engagement and Volunteers
“We’re thrilled to win this award for Food for Feedback. To be able to engage with over 2000 residents in one event on 30 different City projects is incredible. Thank you to all the food trucks, staff, Council and of course all the residents who came out to provide their feedback.”
Links and Resources
- To learn more about the 2023 Granicus Digital Government Awards, including the full list of winners, visit: 2023 Granicus Digital Government Awards Winners Announced
- Food for Feedback - www.getinvolvedburlington.ca/food-for-feedback
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